FAQ

Q: How long does shipping take?
A: Orders typically arrive within 7–10 business days. You’ll receive a tracking link once your package is on the way.

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Q: Can the grooming brush be used on both cats and dogs?
A: Yes! The self-cleaning brush is designed to safely and gently remove loose fur from cats and dogs of all sizes.

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Q: Do pets really use the water fountain?
A: Yes — pets naturally prefer flowing water. The fountain encourages them to drink more, which supports kidney and urinary health.

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Q: How do I clean the brush?
A: Simply press the self-cleaning button to release collected fur. The bristles can be rinsed under warm water for a quick clean.

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Q: How often should I replace the fountain filters?
A: For best results, we recommend replacing filters every 2–4 weeks, depending on how many pets are using the fountain.

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Q: What if I’m not satisfied with my order?
A: We offer a 30-day money-back guarantee. If you’re not completely happy, just reach out to our support team and we’ll make it right.